Frequently Asked Questions — Tickr AI CRM
Pricing, the trial, data security, who it's for — including the honest status of WhatsApp.
What is Tickr AI?
Tickr AI is an AI-native CRM for sales-led businesses: a deal pipeline, quotations, contact and company records, and AI-assisted lead qualification.
Do I need a credit card to start?
No. Your free trial requires no credit card. You can upgrade anytime from Settings → Billing.
Can I change plans later?
Yes — upgrade or downgrade any time from Settings → Billing.
Is WhatsApp integration live yet?
Not yet. WhatsApp conversation sync is in development, pending Meta's WhatsApp Business API approval, It is not a feature you can use today — we do not claim otherwise.
What happens when I hit my contact or AI call limit?
Settings → Billing shows how much of each limit you use, and you can upgrade or add seats there.
Who is Tickr AI built for?
Businesses that sell through a sales team and a pipeline of quotations and orders. Built for B2B manufacturing and trading businesses.
I'm not in manufacturing — is Tickr still a fit?
Yes. Tickr is built for the underlying pattern: a sales team, a dealer/distributor network, and a steady flow of quotations — common to many manufacturing and B2B trading businesses.
How is this different from tracking deals in a spreadsheet or WhatsApp chats?
A spreadsheet doesn't tell you how long a deal has been stuck in a stage, and a quotation sent as a WhatsApp PDF is gone the moment that chat gets buried. Tickr keeps every deal, its full stage-history timeline, and every quotation linked to one shared record your whole team can see — not scattered across chats and files.
How long does it take to get set up?
You can start the same day: sign up, then add your contacts, companies and first deal.
Can multiple people on my team use Tickr?
Yes — plans include multiple user seats, so your sales reps and managers can all work from the same pipeline, contacts, and quotations. Current seat limits are listed on the pricing page.
Is my data secure?
Data is encrypted in transit (HTTPS/TLS). Sensitive fields such as stored credentials are also encrypted at rest (AES-256-GCM). Passwords are securely hashed and never stored or logged in plain text. Subscription payments are processed by Razorpay. See our Privacy Policy for the full picture of what we collect and how it's handled.
What happens to my data if I cancel my subscription?
Your workspace's data is retained for a limited grace period after cancellation in case you want to reactivate. After that grace period it's deleted per our internal retention schedule — see thePrivacy Policy for the full data-retention section.
Can I get a copy of my data, or have it deleted?
Yes — email team@tickrai.ai to request a copy or deletion of your workspace data. Our team verifies it's you, then handles the request.