Tickr AITickr AI

Lead and deal management in Tickr AI CRM

Capture every lead, follow every deal, and see exactly where each one stands.

One place for every lead and every deal

Tickr AI keeps your leads and your deals together. A lead arrives, becomes a contact, a company and a deal, and then moves through the stages of your pipeline until it is won or lost. Everyone on the team looks at the same record, the same stages and the same history, so nothing lives in a spreadsheet or in one person's inbox.

How it works

  1. 1A lead arrives

    From your form or tool, through the lead endpoint with an ingest key. It becomes a contact, a company and a deal.

  2. 2It moves on the board

    The deal sits in its stage on the pipeline board, and you move it forward as it progresses.

  3. 3The deal tells the whole story

    Its record shows the stage stepper, the timeline, related records and the quotation you send from its header.

Bring leads in without retyping them

Send leads from your website form, or from any tool that can make a web request, to Tickr AI's lead endpoint with an API key. Each lead is turned into a contact, a company and a deal. If the same lead is sent twice, it is recognised as a duplicate instead of being added again, and a request repeated with the same idempotency key is not processed a second time.

For every key you can see how many leads arrived, how many were created and how many were duplicates. For a deal that arrived through the API, you can open the original payload it was created from, along with the label of the key that sent it, so you can always trace where a deal came from.

Follow every deal on a pipeline board

The Sales Pipeline shows one column per stage. Each column header shows the stage name, its probability and how many deals it holds, with the total value of those deals underneath. Filter the board by owner, source or priority, switch between the board and a list, and add a new deal from the same screen.

A new workspace starts with five stages: New Lead, Qualified, Proposal Sent, Won and Lost. During setup you can choose a sales-focused pipeline instead (Prospect, Demo, Negotiation, Closed Won, Closed Lost) or a support-focused one.

  • New Lead
  • Qualified
  • Proposal Sent
  • Won
  • Lost

See the whole story on the deal

Every deal has its own record with a stage stepper, tabs, a timeline of activity, and a side panel of related records, tags and fields. When a deal is ready for a quotation, send it straight from the deal header. AI lead qualification adds an AI Summary to the deal; the help article linked below explains how to read it.

Know why deals are lost

Admins keep a list of lost reasons in settings, and a lost deal can show its reason on the pipeline card, so the team learns from the deals it did not win and not only from the ones it did.

Where to go next

Part of the Sales CRM

Lead and deal management is one part of Tickr AI's Sales CRM: pipeline, contacts, quotations and reports in one place.

Explore the Sales CRM
Sales pipeline management →How stages are set upHow to manage your pipeline →Help Center

Start with the Sales / CRM overview, learn the board in How to Manage Your Pipeline, or see how a quotation goes out from a deal in How to Create a Quotation. Questions about your own process? Talk to us.

How to Create a Quotation · How to Read AI Lead Qualification

Questions

How do leads get into Tickr AI?

Send them from a form or any tool that can make a web request to the lead endpoint, with an ingest key.

What happens if the same lead is sent twice?

It is recognised as a duplicate and not added again. Add an idempotency key to the request and a retry within 24 hours is not processed a second time.

How do I see where a deal came from?

Open a deal created through the API to see its original payload and the key that sent it.

Can I stop a key from being used?

Yes. Keys are created, rotated and revoked in your workspace settings, and a revoked key is refused.

How do I learn why deals are lost?

A deal moved to a Lost stage asks for a reason, and the reason can show on its card.

Does this read WhatsApp or email to find leads?

No. Lead capture here is by form or API. WhatsApp conversation sync is not available.

See it on your own pipeline